When something feels urgent, pet parents pick up the phone. Make sure your teamis ready to pick up with context.
With JGDHealth Pets’ IVR integration, you get a smarter way to manage inbound and missed calls, all while your clinic stays credible and familiar to every caller. From contextual caller insights to AI based tone analysis, we bring global IVR capabilities into your everyday workflow—so every call starts informed and ends with impact.
Avoid the risks of spam tagging that comes along with the use of virtual numbers and maintain trust with a consistent, recognizable caller ID.
Get real-time insights like pet name, last visit date, right when the phone rings. Give pet parents a personalized, seamless experience every time they call.
Receive automated summaries and AI powered tone reports that help your team understand caller sentiment and urgency easily.
Tag incoming inquiry calls as leads and instantly sync them to JGDHealth’s Lead Management System or your CRM—so you can track both current and potential clients across every branch.
Route calls based on urgency, branch or staff availability, ensuring faster, more efficient responses.
Less time spent on repetitive queries
More call to appointment conversion
Missed calls recovered with follow-up alerts
Unlike standalone IVR solutions or virtual-number-based systems, JGDHealth Pets is built around how your team already works. We partner with top global IVR providers to deliver powerful features — while letting you retain your existing phone number, avoiding the spam-tagging risks of virtual lines.
Everything syncs seamlessly with your system: caller history, missed call notifications, tone analysis and even multi-branch call routing — giving your team the insight to respond better, and pet parents the care they expect.
